The privacy of our website users is important to us and we take care to safeguard it. This policy explains how we use such personal information as we may hold about you.
Important information changes
Other important legal information
For information about using this website, please read our Website terms & conditions.
Who we are
What information we collect and how
The information we collect via this website may include any personal details you type in and submit (such as your name, address, email address, etc.) and the contents of any correspondence you send to us. If you offer to purchase any of our products or services, we may also obtain information about you from third parties which you agree we may contact. We do not store credit card information.
The information we collect via this website may also include your IP address (this is your computer's individual identification number that is assigned to your computer when connected to the Internet) which is automatically logged by our web server. This information is collected by our website host in the United Kingdom.
This website also collects data which allows us to identify you, your preferences and how you use this website. This information is collected by using temporary 'session cookies'. These are small strings of data stored in your device's temporary memory when you navigate around the website but which are deleted when you close your Web browser.
We use the 'session' cookies employed in this website to enable you to move back and forth within the restricted and secure areas of our website and to save you re-entering information. Our session cookies do not store your e-mail address or other personal information.
What we do with your information
Information which you choose to give us via this website may be added to our marketing database. We DO NOT sell or give your details to any other companies who may try to sell you their products or services.
Sharing your personal information
We may share personal information about you with:
our agents and data processors who provide a service to us and you; and any person, business or other organisation (and their advisers) who might take over our rights or responsibilities under our agreement with you to allow them to prepare for taking these over (after that, we may also allow that person or business to use and share your information on the same basis as us).
We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our website users or relating to our website users. We will have no legal liability for such disclosures of your personal information. Unless we suspect fraud, we do not use your IP address to identify you personally.
You have the right to request a copy of any personal information we hold about you. To do this, simply write to us at our postal address which can be found on contact us. We do not currently make any charge for the provision of this information.
To provide the highest level of customer service we need accurate customer information. You can help by informing us whenever your circumstances change.
You can ask us to update or delete incorrect personal information about you by emailing us or by writing to us at our postal address which can be found by clicking on contact us. However, please note that we may need to keep some personal data in order to carry out any services or provide any goods you may request in the future.
Commissioner's Office is 01625 545 700 (or (44) 1625 545 700 if phoning from outside the United Kingdom.)